FAQ

Approval for audio was not granted

Capty.io currently only works if you agree to record your microphone. If you accidentally refused to give permission to record the microphone, you can change this later.

Chrome

After you have received the error message, please click on the microphone icon in the top right corner of your browser's input line. Then click on "always allow https://www.capty.io to access your microphone". Then click on "Done". You can undo this setting at any time.

Firefox

After you have received the error message, please click on the crossed-out microphone symbol in the top right-hand corner of your browser's input line. Then remove the setting "Block Temporarily".

Edge

After you have received the error message, please click on the microphone icon in the top right corner of your browser's input line. Then click on "always allow https://www.capty.io to access your microphone". Then click on "Done". You can undo this setting at any time.